Australian Embassy, Tokyo

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Telephone & Mobile Phone Informationn

Most Australian mobile phones do not work in Japan. GSM phones do not work as there is no GSM network. Some 3G models may work in Japan. You will need to check with your mobile phone provider whether your mobile phone will work before travelling to Japan.

Many companies provide rental mobile phone services at the airports on arrival into Japan.

Prepaid mobile phones cannot be bought by travellers on tourist visas, since the purchase of a prepaid mobile phone requires proof of a Japanese residence such as a Japanese driver's license or an alien registration card.

Long term mobile phone subscription plans are only available to foreigners with resident visas, and require an alien registration card and a Japanese bank account.

Contact Details

NTT English Town Net Service

Tel: 104

Monday - Saturday
10:00 - 19:00

General information service, which in addition to giving telephone directory information, also answers questions on how to get things done and who to call.

They will also assist in calls to 119 or other emergency services.